Emergency SOS
Raise an emergency and share exactly what a response team needs before it leaves. Everything you enter goes into the same queue the operations console reads.
Priority channel
Start by sharing your location
Press the button to attach your exact coordinates, then fill in the detail below. If you cannot share a location, the address fields alone are enough.
Emergency detail
The more precise the access detail, the faster a team can reach the site.
Official helplines
Dial these directly. This platform does not route to them.
What gets shared
Sent with every emergency raised here.
- Exact coordinates when location is shared, otherwise the address you type
- Nature and severity of the emergency
- How many people are involved
- Nearest landmark and how to approach the site
- A contact number for the team to call on arrival
- Which corridors near the site are currently open
While you wait
- Move to the highest ground you can reach safely and stay there rather than attempting to cross moving water.
- Keep the phone on and the number free. A team will call before approaching.
- If you are on a hill road, do not stop below a cut slope. Move to a straight, open stretch if one is within reach.
- Send someone to the nearest junction to wave the vehicle in if the access lane is hard to spot.
